Question 1

My fridge isn’t working – does it just need gas?

Accepted Answer

There can be a lot of other reasons why your refrigeration isn’t working from issues due to not having regular servicing through to more complex issues around electronics or fan motors. You will need to organise an expert to take a detailed look.

Question 2

My commercial fridge is tripping the circuit breaker

Accepted Answer

A refrigeration mechanic can diagnose and replace all electrical components in the fridge or air conditioner. The biggest advantage of using a Refrigeration mechanic over electricians is the ability to handle refrigerants, which makes for a “complete” assessment of your Refrigeration or Air conditioning system. We often hear of clients who have called an electrician first, only to then have to call us when they can’t repair it. So, save your money and call us to avoid doubling up your service costs!

Question 3

How often should I have my commercial fridge serviced?

Accepted Answer

We recommend refrigeration plant be serviced every 3 months, but definitely at no longer than 6 monthly intervals. Proper maintenance will keep your walk-in operating reliably and effectively. Try to avoid propping the door open, and turn off the lights every time you exit the cooler. Don’t stack items around the coil, as it needs plenty of air flow. Talk with our service team about regular inspections and tuneups to keep it in top condition.
BM Refrigeration Services is your one-stop shop for all your commercial refrigeration needs. They provide professional and cost-effective design, sales, installation, repairs, and service for these systems. Contact them at 1300 669 353 to get started with the finest equipment and service in your kitchen.

Question 4

How often should I service my ice machine?

Accepted Answer

People so often overlook that “Ice is a food.” Well of course it is! Would you serve your customers water from a jug that had been sitting for 3 months? Or if it was possible, maybe ice from an esky that was 3 months old? Certainly not!
When making ice, only the purest water turns to ice. The dissolvable solids are left behind to clog up and corrode the machine.

We recommend that ice machines are serviced no less than 3 months at the absolute minimum. Our service includes Descaling and then a Sanitizing wash of the evaporator and storage bin. We have a client at a local sporting stadium with a bin that holds 1000 kgs of ice. We empty the entire machine and sterilize the storage bin, then actually carry out hygiene testing with swabs. This is how serious this client is about understanding ice is a food.

I believe that 90% of ice machine problems are water related, so we also include the replacement of the water filter in our standard price. Whilst this adds a little cost to the running cost of the machine, the added reliability offsets the inconvenience of a busy Friday night with no ice."

Question 5

What is your warranty policy?

Accepted Answer

We back every commercial refrigeration Repair with one of the industry’s best limited warranties. Up to 12 months manufacturers on part and labour on the parts replaced during the repair.

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