Keep the kitchen cold, the inspector happy and service running.
Commercial refrigeration repairs and planned maintenance for Sydney restaurants, cafés, caterers and food production kitchens: coolrooms, freezer rooms, underbench and prep fridges, display cabinets and ice machines.
- Small repairs done on the spot where possible
- 1300 line answered 24/7 for coolrooms and freezers
- Written report for your food-safety file
A warm fridge is a food-safety problem first
Most of the cost of a breakdown never shows up on our invoice.
Stock in the bin
Potentially hazardous food held above 5°C for too long has to be thrown out. One failed coolroom can mean thousands of dollars of stock.
Service under pressure
Chefs stop cooking to shift stock between fridges, prep falls behind and dishes come off the menu.
An inspection you did not plan for
Temperature records, door seals and clean coils are all on the inspector’s list. Good maintenance and records protect your rating.
Every cold box in the kitchen
- Walk-in coolrooms and freezer rooms
- Underbench, upright and prep-line fridges
- Pizza and salad prep tables
- Display cabinets, cake and deli displays
- Blast chillers and freezers
- Ice machines and drink fridges
Cafés and franchise groups can put every store on one plan with one asset register, so you know what is ageing before it fails mid-service.
Three steps to a kitchen that just keeps working
Most of our long-term clients started with one breakdown call. This is how they stopped having them.
Breakdown Risk Report
A full service of all the refrigeration on site, a condition and business-risk rating (1–10) for every unit, and a written asset register you keep. Start a Certainty Plan within 30 days and the $549 is credited against your first year.
Book a report →Certainty Plans
Planned maintenance at three levels (Essential, Premium and Platinum), priced for your site from the report. Scheduled servicing, priority response, no call-out fees on breakdowns and a written report every visit.
Frigbot monitoring
A text the moment a coolroom or freezer starts to warm, plus automatic temperature records for your food-safety file.
How Frigbot works →A licensed technician who explains it properly
Plain-English diagnosis
You are told what failed, why, and what it will cost. Major repairs are quoted before any work goes ahead.
Fixed on the first visit
Small repairs are done on the spot where possible to get you cold again fast. If parts are needed, you are told how long and how to protect stock.
Food-safety records
Photos and a written report after every job. Frigbot adds automatic temperature logs.
Clean coils, lower bills
Dirty condensers make compressors work harder. Scheduled cleaning cuts running costs and failures.
Kitchens that keep calling us back
“The food safety council came for inspection the day after you installed it. Since it was working well we were able to get 5 star for food safety. I really need to thank you for fixing it in such a short notice.”
“I have employed the services of BM Refrigeration in my pizza outlets for the past 4 years. I would have no hesitation in recommending Brendan and BM Refrigeration to any business for their refrigeration needs.”
“Excellent service, quick response, quality work.”
Common questions from kitchens
How much is a call-out?
Business-hours attendance is a fixed fee that covers the call-out and first diagnosis, then labour and parts as quoted. Call 1300 669 353 for current rates. Certainty Plan clients pay no call-out fee.
Can you fix it today?
Small repairs are done on the spot where possible. If parts need ordering, we will tell you how long and what you can do to protect stock in the meantime.
How often should kitchen refrigeration be serviced?
Most kitchens benefit from servicing two to four times a year, depending on how hard the equipment works. The Breakdown Risk Report sets the right schedule for your site.
Do you look after franchise groups?
Yes. Multiple stores can sit on one plan with one schedule, one asset register and consistent reports across every site.
Stop finding out about problems mid-service
Book a Breakdown Risk Report for $549 + GST, or call now if something is down.
