Hospitals · aged care · respite

Refrigeration that keeps patient and resident meals safe.

Service, repairs and planned maintenance for hospital and aged care kitchens across Sydney and NSW, with the records your food safety program and auditors expect.

  • Approved on Cm3, Rapid and WPCG
  • Inductions and infection-control rules followed
  • Written report after every job
5°CCold food limit we help you hold
24/7Breakdown line for coolrooms and freezers
Every jobPhotos and a written service report
3Prequalification platforms: Cm3, Rapid, WPCG
Why it is different

Healthcare kitchens are licensed and audited

In NSW, hospitals, aged care facilities and respite services that serve food are licensed by the NSW Food Authority as vulnerable persons food services. That means a written food safety program, documented maintenance of equipment, cold food held at 5°C or below, frozen food kept hard frozen, and routine audits.

For aged care providers, food and nutrition also sits under Standard 6 of the strengthened Aged Care Quality Standards. A coolroom that fails overnight is not just lost stock. It is a gap in your records and a question at your next audit.

What auditors look for
  • Cold storage held at 5°C or below
  • Frozen food kept hard frozen
  • Temperature records you can produce
  • Documented equipment maintenance
How we work with healthcare sites

Built around meal service and resident care

Prequalified and inducted

Approved contractor on Cm3, Rapid Contractor Management and Workplace Clearance Group (WPCG). We follow your sign-in, induction and infection-control rules on every visit.

Planned around the kitchen

Maintenance is booked around meal service, so the kitchen keeps running while we work.

Records for your file

Photos and a written service report after every job, and one asset register covering every unit with condition and risk ratings.

24/7 for emergencies

1300 669 353 is answered 24/7. Genuine coolroom and freezer emergencies go straight to the on-call technician.

Refrigerant by the book

Leaks are found and repaired before recharging, and every charge is weighed in and recorded.

One contractor, whole site

Main kitchen coolrooms and freezer rooms, ward pantry and servery fridges, blast chillers and ice machines.

Fewer surprises

Three steps to a compliant, reliable kitchen

1Start here

Breakdown Risk Report

$549 + GST, one site

A full service of all the refrigeration on site, a condition and business-risk rating for every unit, and a written asset register you can show an auditor. Start a Certainty Plan within 30 days and the $549 is credited against your first year.

Book a report →
2

Certainty Plans

Scheduled servicing at Essential, Premium or Platinum level, priced for your site from the report, with priority response and written reports every visit.

About Certainty Plans →
3

Frigbot monitoring

from $69 + GST a month

24/7 temperature alerts by SMS and email, plus automatic temperature records for your food safety file.

About Frigbot →
Paperwork ready

Approved contractor on Cm3, Rapid and WPCG

Our licences, insurances and WHS documentation have already been assessed on these platforms, so you can add us to your contractor panel without starting the paperwork from scratch. Send your invitation to info@bmrs.com.au.

Cm3 contractor OHS/WHS prequalificationRegistered with Rapid Contractor ManagementWorkplace Clearance Group (WPCG) approved contractor
Contractor Licence141953C
ARC LicenceAU07173
Public liabilityInsured to $20 million, certificate on request
Specialist help

Ice machines and coolrooms

Ice machines in healthcare

Hygiene cleans, mould and biofilm removal, and per-machine Certainty Plans for ward and kitchen ice machines.

Visit Ice Maker Repairs →

Coolroom breakdowns

Fast diagnosis and repair of walk-in coolrooms and freezer rooms in hospital and aged care kitchens.

Visit Coolroom Repairs →
Questions

Common questions

Can you work around our meal service and residents?

Yes. Planned maintenance is booked around meal service and quieter times, and we follow your sign-in, induction and infection-control rules on every visit.

Will we get records for our food safety audit?

Yes. Every job ends with photos and a written service report. The Breakdown Risk Report adds a full asset register with a condition and risk rating for every unit.

Can you join our contractor platform?

We are an approved contractor on Cm3, Rapid Contractor Management and Workplace Clearance Group (WPCG). Send your invitation to info@bmrs.com.au.

Do you look after aged care groups with several homes?

Yes. Multi-site operators get one asset register, consistent reports and one point of contact for every site.

Know your kitchen will pass its next audit

Book a Breakdown Risk Report for $549 + GST, or call now if something is down.